Moneyfarm offers simplified advice. When you decide to open an account (ISA, SIPP, JISA, or GIA) we will ask you to completea suitability assessment to assess and recommend a specific portfolio risk level at which you should be trading. We will not advise which product you should subscribe to, but we can guide you and help you understand their respective values, advantages, and the associated investment risks.
The suitability assessment is an online experience and covers your knowledge and experience, financial situation and capacity for loss, risk appetite, and investment time horizon. At the end of the process we recommend either a low, medium, or higher-risk investment portfolio. You can always book an appointment with our investment consultants who can give you more insight into your portfolio composition, the outcome of your suitability assessment, and answer any other questions you might have.
How much do I have to invest with Moneyfarm?
You’ll need at least £500 (transfer or new contribution), but as a starting point we’d suggest £2,500 or more. We’ll always stick as close to your risk profile as possible, but the more we have to work with, the better we can diversify your portfolio.
If you’re starting with under £5,000, it’s a good idea to set up a monthly Direct Debit of at least £100 to help you reach your goals as quickly as possible.
Can I add or remove cash from my initial investment?
Yes, you can request to add funds or withdraw from your account at any time of day or night, from your app or desktop. We think it’s important that your investments are flexible to ensure this is a simple, hassle-free process for you. Don’t forget that your portfolio is tied to your financial goals, so it’s always best to contact us if you would like to move a large amount of money. Transferring an ISA or Pension to Moneyfarm is also simple, just follow the steps inside your account and we’ll do the rest. We’ll never charge you a fee for transferring to or away from Moneyfarm, just make sure you do it properly so you don’t lose your tax benefits. Get in touch with our investment consultants if you have any questions.
Can I customise the suggested portfolio?
At Moneyfarm, we provide a discretionary service, which means we build, manage and rebalance your portfolio on your behalf. After we ask you a series of questions to determine your knowledge, experience, risk appetite and objectives, we match you with the portfolio that best fits your profile. We’re regulated to offer this investment advice.
If you don’t believe we’ve matched you to the right portfolio, you can talk to one of our investment advisers who can look at the other options available to you within your suitability constraints.
What stops me from copying your portfolios and doing it myself?
Nothing, but remember it takes a lot of time, knowledge and skill to invest successfully, not to mention the extra capital of trading yourself. It can be especially daunting when you’re managing your family’s money. It’s important you understand your investor profile and make sure your portfolio reflects your tolerance to risk through its asset allocation. Once you’ve built your portfolio, you’ll need to make sure it continues to be suitable for you and your goals. Many investors prefer for the expert to do it for them so they can focus on the important things in life, knowing their wealth manager has their best interests at heart.
What is a model portfolio?
A model portfolio is a group of funds that are brought together to target an expected return for a specified amount of risk. Our asset allocation team optimise the asset allocation for each of our model portfolios to ensure they’re suitable for the targets of each portfolio.
Once we have matched you to a portfolio that reflects your investor profile, your investments will be managed by our experts in-line with the model portfolio that suits your profile. For smaller investment amounts, the composition of your portfolio may differ from the model. Please contact us if you would like to know more.
How is the performance of my portfolio calculated?
We show your portfolio performance in two different ways and you can toggle between them, called “time-weighted” and “money-weighted” performance.
Time-weighted rate of return (TWRR) tells the performance of your investments over time. It is used to compare the investment returns as it removes the distorting effects of cash inflows and outflows, even as you regularly contribute to your account.
The money-weighted rate of return includes individual cash flows within a period to give an accurate reflection of the return you receive as an individual. We believe this gives you an accurate picture of the true return you received, accounting for your individual cash flows – these could be dividends, account top-ups or disinvestments. If you were to invest – or disinvest – an amount from your portfolio, this impacts the performance number. You can think of this as your portfolio’s “personal performance”. This measure of performance corresponds to a well-known concept called the internal rate of return (IRR).
Customers often confuse these with a “simple return” calculation, which would be found by just dividing your current value by your net contributions, and over time it will be less helpful as every time you invest you will reduce your performance.
All three measures are in theory the same if you only have one cashflow.
If you would like further explanations please speak to our investment adviser team.
Can I use Moneyfarm if I am not a UK resident?
We can accept customers from the UK or Italy via the different sites we operate. If you are resident outside of these countries we may be able to help, please first contact our investment adviser team to see what we can do for you.
I am a US Citizen, can I invest with Moneyfarm?
Due to the comprehensive reporting requirements imposed by the Internal Revenue Service (IRS) through the Foreign Account Tax Compliance Act (FATCA), Moneyfarm has made the decision to not accept further US persons as customers.
For purposes of FATCA classification, customers considered by the IRS as US persons include: all US citizens, permanent legal residents or “green card” holders and persons born in the US. This also includes dual nationals where one of the nationalities is the United States.
I am a US Citizen with a Moneyfarm account created before March 2021. Can I continue to use the service?
If you’re a US Person with a home residency in the UK and have previously opened an investment account with Moneyfarm, you will be able to continue to use our services while you reside in the UK.
If you are planning on leaving the UK to take up residency elsewhere and you are a US Person, you will need to close your Moneyfarm account before you move to the new country of residency. Please contact firstname.lastname@example.org to inform us of this change.
Please note Moneyfarm is unable to offer tax advisory services. You should seek the professional services of an accountant or tax advisor if you are unsure of your tax position.
Speak with us
For help with your Moneyfarm account and general questions about our services.
Monday – Friday: 9am – 6pm
Opening hours from 18/12/20 to 3/1/21
Monday – Friday: 9am – 5pm 24 December and 31 December: 9am – 1pm Public holidays (25 December, 28 December and 1 January): we’re closed