Our cookies policy

Cookie Policy

What is a cookie?

Cookies are small text files which are downloaded onto the hard drive of your computer, smartphone, or any other mobile device you use to access a website. Cookies store information about your device’s operating system, browsing behaviour, connection type, and IP address.

How do we use cookies?

Two types of cookies are used on this website: session cookies and persistent cookies. Session cookies are temporary files that only remain in the cookie file of your internet browser until you leave our website, and are used to remember your selections within that session. Persistent cookies remain even after you leave our website and the internet browser is closed and are used to identify you when you return to the website and/or to remember specific information about your preferences.

Moneyfarm also uses cookies to track advertising campaigns from banner advertisements and opt-in emails. Moneyfarm may use third-party providers to help us determine which of our advertisements are most likely to be of interest to you. These providers may use online behavioural information, such as how you navigate the internet, to provide relevant advertisements to you.

Moneyfarm may also allow some of these companies to use web pixels. Web pixels may be used to collect and store information about visits to our website, such as which pages you viewed and how long you spent on the website, as well as the specific advertisement that you clicked to visit our site. No personally identifiable information is stored on these cookies or web pixels. The information reported to Moneyfarm is aggregated and anonymous. Moneyfarm uses this information to understand, for example, the effectiveness of our advertising and marketing

Overall, cookies help Moneyfarm provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives Moneyfarm access to or control over your computer.

What type of cookies do we use?

Cookies perform many different roles. The cookies used on this website (and the purposes

for which they are used) are explained below:

Cookie

Name

Purpose

Strictly necessary cookies

koa

AWSELB

These are required for technical and operational reasons and enable users to navigate and use services on this website. For example, cookies that enable you to sign into the secure areas of this website to make use of our investment services.

Performance cookies

_gat: 

They allow the recording of the number of visitors to a website and how they navigate it. The information collected by these cookies is aggregated and cannot be used to identify an individual’s identity. Moneyfarm uses this information to continually improve the website for its users.

Functionality cookies

_ga: 

To improve the functionality of the website making it easier to use. They differentiate one user from another by providing a unique user number that is recognised on your return to the website. This allows Moneyfarm to personalise the content for you and tailor this website to your needs.

Functionality cookies

asj_:

This 3rd party cookie is deployed by Segment to track collects anonymous data on page views, analytics and browser information

Functionality cookies

gtm-session-start

_dc_gtm

This 3rd party cookie is deployed by Google and used to manage and control all the tags and analytical tools across the website.

Functionality cookies

reevoo

This 3rd party cookie is deployed by Reevoo to track collects anonymous data on page views, analytics and browser information

Functionality cookies

lpsid

lpvid

This 3rd party cookie is deployed by Liveperson to track collects anonymous data on page views, analytics and browser information and enable the chat functionality

Functionality cookies

optimizelyEndUserId

This 3rd party cookie is deployed by Optimizely to track collects anonymous data on page views, analytics and browser information and personalise the content of the website

Functionality cookies

mp_

This 3rd party cookie is deployed by Mixpanel to track collects anonymous data on page views, analytics and browser information

Functionality cookies

ki_

This 3rd party cookie is deployed by Qualaroo to track collects anonymous data on page views, analytics and browser information for collecting survey informations

Third party cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services and website optimisations services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

When do cookies expire?

Cookies can remain on your computer for different periods of time.  Some cookies are ‘session cookies’, meaning that they exist only while your browser is open.  These are deleted automatically once you close your browser. Other cookies are ‘permanent cookies’, meaning that they survive after your browser is closed.  They can be used by websites to recognise your computer when you open your browser and browse the internet again.

How do I block cookies?

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Consent

By continuing to browse our website you agree to our use of cookies. Should you no longer wish to consent to our use of cookies, you can view and manage cookies in your browser though browsers for mobile devices may not offer this visibility.

Last updated 23 May 2018